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Vizio XRT270R Voice Remote Control User's Manual

Vizio XRT270R Voice Remote Control: Your Easy Guide

Introduction

This guide is designed to help you get the most out of your Vizio XRT270R Voice Remote. We'll walk you through everything from setting up the remote to using its features, with clear, step-by-step instructions and helpful tips. We'll also cover some common problems and how to fix them. This remote works especially well with Vizio SmartCast TVs, like many of the D-Series, V-Series, M-Series, P-Series, and even OLED models. This guide will cover it all, so you can relax and enjoy your TV.

Table of Contents

  1. Getting Started

    • What's in the Box?
    • Inserting the Batteries
    • Understanding the Buttons

  2. Pairing Your Remote with Your TV

    • Automatic Pairing
    • Manual Pairing (If Automatic Pairing Doesn't Work)

  3. Using Your Remote

    • Basic Navigation
    • Using Voice Control
    • Using the App Shortcut Buttons
    • Using the WatchFree+ Button

  4. Troubleshooting

    • Remote Not Responding
    • Voice Control Not Working
    • App Buttons Not Working
    • Intermittent Connection Problems

  5. Frequently Asked Questions (FAQs)

  6. Care and Maintenance

1. Getting Started

  • What's in the Box?

    Although you likely already have the remote, a typical package would include:

    • The Vizio XRT270R Voice Remote Control
    • This user documentation (or a quick start guide)
    • Batteries are typically not included.

  • Inserting the Batteries

    1. Locate the battery compartment on the back of the remote. It usually has a small indentation or arrow indicating where to press or slide.
    2. Gently slide or lift the battery cover open.
    3. Insert two AAA batteries. Make sure the plus (+) and minus (-) ends of the batteries match the markings inside the compartment.
    4. Replace the battery cover, making sure it clicks securely into place.

  • Understanding the Buttons

    Let's take a look at the buttons on your remote and what they do:

    • Top Row:

      • INPUT: This button lets you switch between different devices connected to your TV (like a cable box, Blu-ray player, or game console).
      • Power (Top Right Corner, Power symbol): Turns your TV on and off.

    • App Shortcut Buttons (Second Row, Colored Logos): These buttons take you directly to popular streaming apps.

      • Sling: Opens the Sling TV app.
      • NETFLIX: Opens the Netflix app.
      • Prime Video: Opens the Amazon Prime Video app.
      • Redbox: Opens the Redbox app.
      • Heart (iHeartRadio): Opens the iHeartRadio app (for music and podcasts).
      • CRACKLE: Opens the Crackle app.
      • Watch Free+: Opens the Watch Free+ service.

    • Microphone Button: Round button. Press and hold this button to use voice commands.

    • Settings Button: Gears symbol, access to TV settings.

    • Navigation Circle (D-Pad):

      • Up, Down, Left, Right Arrows: These arrows let you move around menus and select options.
      • OK/Select (Center Button): This button confirms your selection or plays/pauses content.

    • Below the Navigation Circle:

      • Back Arrow (←): Takes you back to the previous screen or menu.
      • Home (House Icon): Takes you to the main SmartCast home screen of your Vizio TV.
      • Star: Button has multiple uses depending on current application usage.

    • Volume Up/Down These buttons are located on the side of the remote, and controls the volume.

    • Mute (Speaker with an X): Silences the TV sound.

2. Pairing Your Remote with Your TV

Your remote uses Bluetooth to communicate with your TV, which means you don't have to point it directly at the TV. Before you can use it, you need to "pair" it with your TV.

  • Automatic Pairing:

    1. Make sure your Vizio TV is turned on.
    2. In many cases, your TV will automatically detect the new remote once the batteries are inserted.
    3. If a message appears on your TV screen asking if you want to pair the remote, select "Yes" or "Pair" using the navigation buttons on your old remote (if you have one) or the buttons on the TV itself.
    4. If automatic pairing works, you're all set!

  • Manual Pairing (If Automatic Pairing Doesn't Work):

    1. Turn on your Vizio TV.
    2. On your TV, go to the Settings menu. This is usually done by pressing a "Menu" or "Settings" button on your old remote (if you have one) or on the TV itself.
    3. Look for an option called "System" or "Remote Control". The exact wording might vary slightly depending on your TV model.
    4. Inside the "System" or "Remote Control" menu, look for an option called "Pair Remote," "Add Remote," or "Device Discovery." Select this option.
    5. On your new Vizio XRT270R remote, press and hold the Microphone button. Keep holding it down until you see a message on your TV screen saying that the remote is found or pairing is complete. Some Vizio TV require you to press and hold the Microphone and Mute buttons together.
    6. Follow any further on-screen instructions to finish the pairing process.

3. Using Your Remote

  • Basic Navigation:

    • Use the Up, Down, Left, and Right arrows on the navigation circle to move around menus and highlight different options.
    • Press the OK/Select button in the center of the circle to choose the highlighted option.
    • Press the Back button (←) to go back to the previous screen.
    • Press the Home button (House Icon) to return to the main SmartCast home screen.

  • Using Voice Control:

    1. Press and hold the Microphone button.
    2. While holding the button, speak clearly into the microphone. You can say things like:
      • "Open Netflix"
      • "Watch [Movie Title]"
      • "Volume Up" or "Volume Down"
      • "Switch to HDMI 1"
      • "Pause" or "Play"
      • "Turn Off in 30 Minutes"
    3. Release the Microphone button when you're finished speaking.
    4. The TV will process your command.

     

  • Important Notes about Voice Control:

    • You need to have a good internet connection for voice control to work.
    • Speak clearly and at a normal volume.
    • Try different ways of phrasing your command if the TV doesn't understand you at first.

  • Using the App Shortcut Buttons:

    Simply press the button for the app you want to open (Netflix, Prime Video, etc.). The app will launch directly. Make sure you're logged into your accounts for each app.

  • Using the WatchFree+ Button:

    Press this button to access Vizio's free streaming service, WatchFree+.

4. Troubleshooting

  • Remote Not Responding:

    • Check the Batteries: Make sure the batteries are fresh and inserted correctly.
    • Power Cycle the TV: Unplug your TV from the power outlet, wait 60 seconds, and plug it back in.
    • Re-Pair the Remote: Follow the pairing instructions in Section 2.

  • Voice Control Not Working:

    • Check Your Internet Connection: Make sure your TV is connected to the internet.
    • Re-Pair the Remote: Follow the pairing instructions in Section 2.
    • Speak Clearly: Make sure you're speaking clearly and directly into the microphone.
    • Ensure accounts are signed in: Some voice commands require accounts to be signed in.

  • App Buttons Not Working:

    • Make Sure the App is Installed: If you press an app button and nothing happens, the app might not be installed on your TV. Go to the SmartCast home screen and check if the app is there. If not, you may need to add it.
    • Check for App Updates: Make sure the app is up-to-date.
    • Log In to the App: You need to be logged in to your account within each app (like Netflix or Prime Video) for the shortcut buttons to work properly.

  • Intermittent Connection Problems:

    • Reduce Interference: Other Bluetooth devices (like headphones or speakers) can sometimes interfere with the remote's signal. Try turning off other Bluetooth devices to see if it helps.
    • Move Closer to the TV: If you're far away from the TV, the Bluetooth signal might be weak.

5. Frequently Asked Questions (FAQs)

  • Q: Can I use this remote with a different brand of TV?

    • A: No, this remote is designed to work specifically with Vizio SmartCast TVs.

  • Q: Can I program this remote to control my soundbar or cable box?

    • A: No, this remote is primarily for controlling your Vizio TV. However, if your soundbar is connected via HDMI-CEC, the volume buttons might control the soundbar's volume.

  • Q: What do I do if the remote stops working after a TV software update?

    • A: Try re-pairing the remote (Section 2). If that doesn't work, contact Vizio support.

  • Q: What do I do if I lost my remote?

    • A: Vizio sells replacement remotes on their website and through other retailers. Make sure to look for model number XRT270R

6. Care and Maintenance

  • Keep the remote dry. Avoid spilling liquids on it.
  • Clean the remote with a soft, dry cloth. Do not use harsh chemicals or abrasive cleaners.
  • Replace the batteries when they get low.

This manual provides a thorough guide to using your Vizio XRT270R Voice Remote. If you have any further questions or problems, consult the Vizio website or contact Vizio customer support. Enjoy your viewing experience!

Check out our other Vizio Remote Control Manuals and Codes