Samsung BN59-01388A TV Remote Control User Manual

Samsung BN59-01388A TV Remote Control User's Manual

This guide is designed to help you get the most out of your Samsung BN59-01388A TV Remote Control. Inside, you'll find clear instructions on how to use all the buttons, set up your remote, troubleshoot common problems, and more. We've used simple language and step-by-step instructions to make this guide easy to follow, even if you're not a tech expert.

Table of Contents

1. Getting to Know Your Remote
   • 1.1 Buttons and Their Functions
   • 1.2 What the Lights Mean
2. Setting Up Your Remote
   • 2.1 Inserting the Batteries
   • 2.2 Turning On Your TV
   • 2.3 Pairing Your Remote (for Voice Control)
3. Using Your Remote
   • 3.1 Changing Channels and Volume
   • 3.2 Navigating Menus
   • 3.3 Using Voice Control
   • 3.4 Quick Access to Streaming Apps
4. Troubleshooting Common Problems
   • 4.1 Remote Not Working
   • 4.2 Voice Control Not Working
   • 4.3 Volume Buttons Not Responding
   • 4.4 Remote Not Pairing
   • 4.5 Quick Troubleshooting Guide
5. Taking Care of Your Remote
   • 5.1 Replacing the Batteries
   • 5.2 Cleaning Your Remote
6. Additional Information
   • 6.1 Compatible Samsung TVs
   • 6.2 Frequently Asked Questions (FAQ)

1. Getting to Know Your Remote

1.1 Buttons and Their Functions

Let's take a look at the buttons on your remote and what they do:

• Power Button (Top Left): This button turns your TV on and off.
• 123/Color Button (Below Power): Press this to use the number keys or color buttons for special features.
• Voice Control Microphone (Small Hole Near Top): Speak into this to use voice commands.
• Directional Pad (Center Circle): Use these arrows to move up, down, left, and right in menus.
• Select/Enter Button (Center of Circle): Press this to choose something on the screen.
• Return Button (Bottom Left): Goes back to the previous screen.
• Home Button (Bottom Right): Takes you to the main menu or Smart Hub.
• Play/Pause Button (Below Home): Starts or stops videos.
• CC/AD Button (Below Return): Turns closed captions or audio descriptions on or off.
• Volume +/- Buttons (Right Side): Makes the sound louder or quieter.
• Channel +/- Buttons (Right Side, Below Volume): Changes the TV channel.
• Netflix Button (Bottom Left): Opens the Netflix app quickly.
• Samsung TV Plus Button (Center Bottom): Opens Samsung's free TV service.
• Prime Video Button (Center Right): Opens the Amazon Prime Video app quickly.
• Disney+ Button (Bottom Right): Opens the Disney+ app quickly.

1.2 What the Lights Mean

• Your remote may have a small light that flashes when you press a button. This shows that the remote is sending a signal to the TV.

2. Setting Up Your Remote

2.1 Inserting the Batteries

1. Turn the remote over.
2. Slide the battery cover off the back of the remote.
3. Insert two AAA batteries, matching the "+" and "-" symbols inside the compartment.
4. Slide the cover back on until it clicks.

2.2 Turning On Your TV

1. Point the remote at your TV.
2. Press the Power button.
3. Your TV should turn on.

2.3 Pairing Your Remote (for Voice Control)

Your remote uses Bluetooth for voice control. Here's how to pair it:

1. Turn on your Samsung TV.
2. Point the remote at the TV.
3. Press and hold the "Return" and "Play/Pause" buttons at the same time for a few seconds.
4. Wait for a message on the TV screen saying the remote is paired.

3. Using Your Remote

3.1 Changing Channels and Volume

• Channels: Press the Channel +/- buttons to go up or down channels.
• Volume: Press the Volume +/- buttons to adjust the sound.

3.2 Navigating Menus

• Use the Directional Pad (arrow buttons) to move around menus on the screen.
• Press the Select/Enter button to choose an item.
• Press the Return button to go back.
• Press the Home button to go to the main menu.

3.3 Using Voice Control

1. Press and hold the Voice Control Microphone button.
2. Speak clearly into the microphone.
3. Release the button.
4. Your TV will follow your command.

(Example: "Change to channel 5," "Open Netflix," "Volume up")

3.4 Quick Access to Streaming Apps

• Press the Netflix, Samsung TV Plus, Prime Video, or Disney+ buttons to open those apps directly.

4. Troubleshooting Common Problems

4.1 Remote Not Working

• Check the batteries: Make sure they are inserted correctly and are not dead.
• Check the TV: Make sure the TV is plugged in and turned on.
• Check the remote's signal: Point the remote directly at the TV.
• Try pairing again: Follow the pairing instructions in section 2.3.

4.2 Voice Control Not Working

• Pair the remote: Make sure the remote is paired with the TV.
• Speak clearly: Speak directly into the microphone.
• Check your internet: Voice control needs an internet connection.

4.3 Volume Buttons Not Responding

• Check the TV's volume: Make sure the TV's volume is not muted.
• Pair the remote: Make sure the remote is paired correctly.

4.4 Remote Not Pairing

• Try again: Repeat the pairing steps carefully.
• Check for interference: Move away from other Bluetooth devices.
• Restart the TV: Turn the TV off and back on.

4.5 Quick Troubleshooting Guide

5. Taking Care of Your Remote

5.1 Replacing the Batteries

• Follow the battery insertion steps in section 2.1.

5.2 Cleaning Your Remote

• Wipe the remote with a soft, dry cloth.
• Do not use water or harsh chemicals.

6. Additional Information

6.1 Compatible Samsung TVs

The BN59-01388A remote is often used with newer Samsung Smart TVs, especially those from the 2021-2023 lineups. This includes models in the QLED, Neo QLED, and Crystal UHD series. For example, it is often found with the Samsung QN90A, the Samsung QN85B, and the Samsung AU8000. If you have a Samsung Smart TV from these years, this remote is likely compatible.

6.2 Frequently Asked Questions (FAQ)

• Q: Can I use this remote with other devices?
  • A: This remote is designed for Samsung TVs.
• Q: How do I update the remote's software?
  • A: The remote's software updates through your TV's software updates.
• Q: What do I do if my remote gets wet?
  • A: Remove the batteries immediately and let the remote dry completely.

I hope this manual is helpful! If you have any more questions, please refer to the Samsung support website or contact Samsung customer service.