Samsung BN59-01385A SolarCell TV Remote Control User Manual

This guide is designed to help you get the most out of your new Samsung SolarCell TV Remote Control (model number BN59-01385A). This remote uses light to charge, so you don't have to worry about changing batteries as often. It also lets you control your TV with your voice and gives you quick access to your favorite streaming apps. Inside, you’ll find easy-to-follow instructions on how to set up your remote, use all its features, and troubleshoot common problems. Let’s get started!

Table of Contents

1. Getting to Know Your Remote
   • Button Layout and Functions
2. Setting Up Your Remote
   • Pairing Your Remote with Your TV
   • Using the Voice Control Feature
3. Using Your Remote
   • Controlling Your TV
   • Using the App Buttons
   • Adjusting the Volume and Changing Channels
   • Using Closed Captions and Audio Descriptions
4. Charging Your Remote
   • Understanding Solar Charging
   • Charging with a USB-C Cable (If Applicable)
5. Troubleshooting
   • Common Problems and Solutions (Quick Reference)
   • Detailed Troubleshooting Scenarios
6. Caring for Your Remote
   • Cleaning and Maintenance
7. Frequently Asked Questions (FAQ)
8. Technical Information
   • About Bluetooth and Range
   • Compatible TV Models

1. Getting to Know Your Remote

Your Samsung SolarCell Remote is designed to be simple and easy to use. Here’s a look at the buttons and what they do:

• Power Button (Top Left): Turns your TV on and off.
• Microphone (Top Center): For speaking commands to your TV.
• Number/Color Buttons (Top Right): For numbers and special functions in apps.
• Directional Pad (Center): Use these buttons to move around menus and apps.
• Select/Enter Button (Center): Press this to choose an item.
• Return/Back Button (Left): Takes you back to the previous screen.
• Play/Pause Button (Left): Starts and stops videos and music.
• Smart Hub/Home Button (Left): Opens the main menu on your TV.
• CC/AD Button (Left): Turns on closed captions or audio descriptions.
• Netflix Button (Left): Opens the Netflix app.
• Samsung TV Plus Button (Center): Opens Samsung’s free TV channels.
• Prime Video Button (Right): Opens the Amazon Prime Video app.
• Disney+ Button (Bottom Right): Opens the Disney+ app.
• Volume Up/Down Rocker (Right): Makes the sound louder or quieter.
• Channel Up/Down Rocker (Right): Changes the TV channel.

2. Setting Up Your Remote

Pairing Your Remote with Your TV

Your remote needs to be paired with your TV so they can talk to each other. Here’s how:

1. Turn on your Samsung TV.
2. Point the remote at the TV.
3. In most cases, the remote will automatically connect to the TV. You’ll see a message on the screen.
4. If it doesn’t connect, press and hold the Return/Back and Play/Pause buttons at the same time for 3 seconds.
5. Your TV will search for the remote and show a message when it’s connected.

Using the Voice Control Feature

You can use your voice to control your TV. Here’s how:

1. Press the Microphone button.
2. Speak your command. For example, say “Change to channel 7” or “Open Netflix.”
3. Release the button when you’re done speaking.

3. Using Your Remote

Controlling Your TV

• Use the Directional Pad and Select/Enter button to move around menus and choose items.
• Press the Smart Hub/Home button to go to the main menu.

Using the App Buttons

• Press the Netflix, Samsung TV Plus, Prime Video, or Disney+ buttons to quickly open those apps.

Adjusting the Volume and Changing Channels

• Use the Volume Up/Down Rocker to make the sound louder or quieter.
• Use the Channel Up/Down Rocker to change the channel.

Using Closed Captions and Audio Descriptions

• Press the CC/AD button to turn on closed captions (text on the screen) or audio descriptions (spoken descriptions of what’s happening).

4. Charging Your Remote

Understanding Solar Charging

Your remote charges using light. Here’s how to keep it charged:

• Place the remote in a well-lit area, either indoors or outdoors.
• The back of the remote has a solar panel that collects light.
• The more light the remote gets, the better it will charge.

Charging with a USB-C Cable (If Applicable)

• If your remote has a USB-C port, you can also charge it using a USB-C cable.
• Plug one end of the cable into the remote and the other end into a USB power adapter.
• Let it charge until it’s full.

5. Troubleshooting

Common Problems and Solutions (Quick Reference)

• Remote won’t pair: Make sure the TV is on and try pairing again (see section 2).
• Buttons don’t work: Check if the remote is charged. Try restarting the TV.
• Voice control doesn’t work: Make sure you’re speaking clearly and close to the microphone.
• Remote not charging: Place the remote in a brighter area. If applicable, try charging with the USB-C cable.

Detailed Troubleshooting Scenarios

• Remote Won’t Pair:
  1. Make sure the TV is on and close to the remote.
  2. Try pairing the remote again (see section 2).
  3. Restart the TV by unplugging it for 1 minute, then plugging it back in.
• Buttons Don’t Work:
  1. Check if the remote is charged.
  2. Try taking out the batteries (if applicable) and putting them back in.
  3. Restart the TV.
     
• Voice Control Doesn’t Work:
  1. Make sure you’re speaking clearly and close to the microphone.
  2. Check your TV’s settings to make sure voice control is turned on.
  3. Restart the TV.
• Remote Not Charging:
  1. Place the remote in a brighter area.
  2. If applicable, try charging with a USB-C cable.
  3. Make sure the solar panel is clean and not blocked.

6. Caring for Your Remote

• Cleaning and Maintenance
  • Use a soft, dry cloth to clean the remote.
  • Don’t use water or harsh chemicals.
  • Keep the remote away from extreme heat or cold.

7. Frequently Asked Questions (FAQ)

• Q: How do I know if my remote is charging?
  • A: The remote doesn’t have a light to show charging. Just keep it in a bright area.
• Q: How long does the remote take to charge?
  • A: It charges continuously with light, so you don’t need to worry about a specific time.
• Q: Can I use this remote with other TVs?
  • A: This remote works with specific Samsung TVs. (See compatible models below)
• Q: What do I do if my remote still doesn’t work?
  • A: Contact Samsung customer support for help.

8. Technical Information

About Bluetooth and Range

• Your remote uses Bluetooth to talk to your TV. This means it doesn’t need to be pointed directly at the TV.
• The remote works best within 33 feet (10 meters) of the TV. Walls and other objects can reduce this range.

Compatible TV Models

This remote is compatible with the following Samsung TV models:

• Samsung Neo QLED 8K TVs (2021 and later)
• Samsung Neo QLED 4K TVs (2021 and later)
• Samsung QLED 4K TVs (2021 and later)
• Samsung The Frame TVs (2021 and later)
• Samsung Crystal UHD TVs (2021 and later)

Important Notes:

• Always keep your TV software up to date for the best remote performance.
• If you have any problems not covered in this guide, please contact Samsung customer support.

We hope this guide has helped you understand and use your Samsung SolarCell TV Remote Control. Enjoy your TV!