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Samsung BN59-01357F SolarCell Remote Control User Manual

Samsung BN59-01357F SolarCell Remote Control User Manual

Introduction

This guide is designed to help you understand and use your new Samsung SolarCell Remote Control (model BN59-01357F). We'll cover everything from basic button functions to charging and troubleshooting, all explained in simple, clear language. This manual is your one-stop resource for getting the most out of your remote. We will take it step by step, and you'll be navigating your TV like a pro in no time. This remote control offers many features that are similar to other models such as the BN59-01357A, BN59-01357B, BN59-01357C, BN59-01357D, BN59-01357L, and BN59-01357P.

Table of Contents

  1. Getting to Know Your Remote
    • 1.1 What's in the Box?
    • 1.2 Remote Control Overview (with Diagram)
    • 1.3 Key Features
  2. Charging Your Remote
    • 2.1 Solar Charging: Using Sunlight
    • 2.2 USB-C Charging: Using a Cable
    • 2.3 Checking the Battery Level
  3. Pairing Your Remote with Your TV
    • 3.1 Automatic Pairing
    • 3.2 Manual Pairing (If Automatic Pairing Doesn't Work)
  4. Using Your Remote: Button Functions
    • 4.1 Basic Buttons (Power, Volume, Channel, etc.)
    • 4.2 Smart Hub and Navigation
    • 4.3 Voice Control
    • 4.4 Special Function Buttons (123, Colored Dots, CC/VD)
    • 4.5 App Buttons (Netflix, Prime Video)
  5. Troubleshooting: Common Problems and Solutions
    • 5.1 Remote Not Working at All
    • 5.2 Remote Works Intermittently
    • 5.3 Voice Control Not Working
    • 5.4 App Buttons Not Working
    • 5.5 Other Issues
  6. Frequently Asked Questions (FAQs)
  7. Care and Maintenance
  8. Warranty and Support
  9. Compatibility

1. Getting to Know Your Remote

  • 1.1 What's in the Box?

    • Your Samsung BN59-01357F SolarCell Remote Control
    • This User Manual 
    • (Note: A USB-C charging cable is usually not included.)

  • 1.2 Remote Control Overview (with Diagram)

    Below is a diagram of your remote control. We'll refer to these buttons throughout the manual.

    • Power Button: Turns your TV on and off.
    • Voice Button (Microphone Button): Press and hold to talk to your TV (more on this later).
    • 1 2 3 Button: Brings up an on-screen number pad.
    • Directional Pad (Arrows): Used to move around menus on the TV screen.
      • Up, Down, Left, and Right.
    • Center Button: Selects an item you've highlighted.
    • Back Button: Goes back one step.
    • Home Button: Takes you to the main screen (Smart Hub) of your TV.
    • Play/Pause Button: Starts and stops videos.
    • Volume Rocker: Press up to increase volume, down to decrease. Press in to mute the sound.
    • Channel Rocker: Press up to go to the next channel, down to go to the previous channel. Press in to see the channel guide.
    • NETFLIX, prime Video: These buttons take you directly to those streaming apps.
    • "+" Button: Used to pair the remote.
    • CC/VD Button: Turns on Closed Captions or Video Description (if available).
    • Solar Panel (Back): This is how your remote charges using light.
    • USB-C Charging Port (Bottom): You can also charge your remote with a cable here.

  • 1.3 Key Features

    • Solar Charging: Your remote uses light to stay charged! This means fewer battery worries.
    • Voice Control: You can control your TV by speaking commands.
    • Simplified Design: The remote has fewer buttons, making it easier to use.
    • Bluetooth Connection: This provides a more reliable connection to your TV.

2. Charging Your Remote

Your remote has two ways to charge:

  • 2.1 Solar Charging: Using Sunlight

    • Best Method: Place the remote with the solar panel facing up in direct sunlight. A sunny windowsill is ideal.
    • Good Method: Place the remote under a bright indoor light.
    • Important: Solar charging is slower than using a cable. It's best for maintaining a charge, not for quickly charging a completely dead remote.
    • Tip: Even a little bit of light helps. Make it a habit to leave your remote solar-panel-up when you're not using it.

  • 2.2 USB-C Charging: Using a Cable

    • Fastest Method: This is the quickest way to charge your remote.
    • What You Need:
      • A USB-C cable (the same kind used for many modern phones). This is usually not included with the remote.
      • A USB wall charger (like the one you use for your phone).
    • How to Charge:
      1. Plug the USB-C cable into the charging port on the bottom of the remote.
      2. Plug the other end of the cable into the USB wall charger.
      3. Plug the wall charger into a power outlet.
      4. A small light next to the charging port will usually turn red while charging and green when fully charged. This light can be very small, so look closely.
    • Charging time Varies on the level of charge left, but 2 hours is usually sufficient.

  • 2.3 Checking the Battery Level

    • Your remote doesn't have a battery indicator on it directly. You need to check the battery level on your TV screen.
    • General Steps (may vary slightly depending on your TV model):
      1. Press the Home button on your remote.
      2. Use the arrow buttons to navigate to Settings (usually looks like a gear icon).
      3. Go to General (or sometimes Support).
      4. Look for an option like Power and Energy Saving or Remote Management.
      5. You should see an option like Remote Battery Level or Battery.
      6. The TV will show you how much battery your remote has.
    • Important: If the battery level is low, charge your remote using the USB-C cable for the fastest results.

3. Pairing Your Remote with Your TV

Pairing is how your remote and TV "talk" to each other.

  • 3.1 Automatic Pairing

    • Most of the time, your remote will automatically pair with your TV when you first turn on your new TV.
    • If it pairs automatically, you'll see a message on your TV screen.

  • 3.2 Manual Pairing (If Automatic Pairing Doesn't Work)

    • If your remote isn't working, or if you get a new remote, you might need to pair it manually.
    • Steps:
      1. Make sure your remote has some charge (plug it in via USB-C if you're not sure).
      2. Turn on your TV.
      3. Point the remote at the TV (from about 1-2 feet away).
      4. Press and hold the Back button AND the Play/Pause button at the same time for at least 3 seconds. The "+" button can be held for pairing.
      5. Your TV should show a message saying it's pairing or that the pairing is complete.
      6. If it doesn't work the first time, try again. Sometimes it takes a couple of tries.

4. Using Your Remote: Button Functions

Now that your remote is charged and paired, let's go over what the buttons do.

  • 4.1 Basic Buttons

    • Power Button: Turns your TV on and off.
    • Volume Rocker:
      • Press the top part (+) to make the volume louder.
      • Press the bottom part (-) to make the volume quieter.
      • Press the button in (like you're clicking it) to mute or unmute the sound.
    • Channel Rocker:
      • Press the top part (+) to go to the next channel.
      • Press the bottom part (-) to go to the previous channel.
      • Press the button in to see the channel guide (a list of what's on).

  • 4.2 Smart Hub and Navigation

    • Home Button: This is your main button. It takes you to the Smart Hub, which is the main screen of your TV where you can access apps, settings, and more.
    • Directional Pad (Arrows): Use these arrows to move around the menus on your TV screen.
      • Up, Down, Left, and Right.
    • Center Button: This is like the "OK" or "Enter" button. Use it to select something you've highlighted with the arrows.
    • Back Button: This takes you back one step. If you're in an app, it might take you back to the previous screen.

  • 4.3 Voice Control

    • Voice Button (Microphone Button): This lets you control your TV with your voice.
    • How to Use It:
      1. Press and hold the Voice button.
      2. Speak clearly into the microphone (the small hole at the top of the remote).
      3. Release the button when you're finished speaking.
    • What Can You Say?
      • "Volume up" or "Volume down"
      • "Channel up" or "Channel down"
      • "Open Netflix" (or the name of another app)
      • "Play," "Pause," "Stop" (when watching a video)
      • "Search for [movie title or show title]"
      • "What's the weather?"
      • "Turn off the TV"
      • You may need to experiment to find all the commands that work with your TV.

  • 4.4 Special Function Buttons

    • 1 2 3 Button: Press this to bring up an on-screen number pad. You can use this to enter channel numbers directly. Long-pressing this button might have other functions, depending on your TV model.
    • Colored Dots Button: The functions of colored dots can change depending on what you're doing on the TV. They often provide shortcuts within apps.
    • CC/VD Button: Turns on Closed Captions or Video Description (if available).

  • 4.5 App Buttons (Netflix, Prime Video)

    • These buttons take you directly to those specific streaming apps.
    • You need to have an account with those services (and be logged in) for them to work.

5. Troubleshooting: Common Problems and Solutions

This is the most important part of the manual! If you're having trouble, check here first.

  • 5.1 Remote Not Working at All

    • Problem: You press buttons, and nothing happens.
    • Solutions (Try these in order):
      1. Charge the Remote: The most common reason is a dead battery. Plug it in via USB-C for at least 30 minutes.
      2. Re-Pair the Remote: Follow the pairing instructions in Section 3.2.
      3. Check for Obstructions: Make sure nothing is blocking the space between the remote and the TV (even though it uses Bluetooth, a clear line of sight can help).
      4. Restart the TV: Unplug your TV from the wall for 60 seconds, then plug it back in. This can sometimes fix connection problems.
      5. Check TV Software: Make sure your TV has the latest software updates. You can usually find this in the TV's settings menu (under "Support" or "General").
      6. If you are still having issues, it may be a hardware issue.

  • 5.2 Remote Works Intermittently

    • Problem: The remote works sometimes, but not always.
    • Solutions:
      1. Check Battery Level: A low battery can cause problems. Charge the remote via USB-C.
      2. Bluetooth Interference: Other Bluetooth devices (like phones, speakers, or headphones) can sometimes interfere. Try turning off other nearby Bluetooth devices temporarily to see if that helps.
      3. Distance: Make sure you're within a reasonable distance of the TV (usually within 20-30 feet).
      4. Check for any physical damage on your remote.

  • 5.3 Voice Control Not Working

    • Problem: You press the Voice button and speak, but nothing happens.
    • Solutions:
      1. Make Sure the Remote is Paired: Voice control needs a Bluetooth connection. Re-pair the remote if necessary.
      2. Check the Microphone: Make sure nothing is blocking the small microphone hole at the top of the remote.
      3. Internet Connection: Voice control usually needs an active internet connection on your TV. Make sure your TV is connected to your Wi-Fi.
      4. Speak Clearly: Speak clearly and directly into the microphone.
      5. Privacy Settings: Check your TV's settings to make sure voice control is allowed (look in the privacy settings).
      6. Restart: Restart both your TV and your remote (by charging it).

  • 5.4 App Buttons Not Working

    • Problem: You press the Netflix button (or another app button), but nothing happens.
    • Solutions:
      1. Internet Connection: Make sure your TV is connected to the internet.
      2. App Installation: Make sure the app (Netflix, Prime Video, etc.) is actually installed on your TV.
      3. Account Login: Make sure you're logged in to your account for that streaming service (e.g., your Netflix account).
      4. TV Software Updates: Make sure your TV has the latest software.
      5. Re-Pair Remote: Re-pair remote to the TV.

  • 5.5 Other Issues

    • Problem: The remote is getting warm when charging with solar power.
      • Solution: This is normal, especially in direct sunlight. However, if it gets very hot, stop using solar charging and contact Samsung support.
    • Problem: You're not sure what a specific button does.
      • Solution: Refer to Section 4 of this manual, or check your TV's on-screen e-Manual (usually accessible through the TV's settings menu).

6. Frequently Asked Questions (FAQs)

    • Q: How long does it take to charge the remote with solar power?
      • A: It depends on the light. Direct sunlight is fastest, but it can still take a long time (several days) to fully charge a completely dead battery. Indoor light is much slower. USB-C charging is always faster.
    • Q: Can I use the remote while it's charging with the cable?
      • A: Yes!
    • Q: Will this remote work with my older Samsung TV?
      • A: It might have limited functions (like power and volume) on some older models, but full features (like voice control and Smart Hub access) are designed for newer Samsung Smart TVs (generally 2021 models and later). See Section 9 for more details.

    7. Care and Maintenance

    To keep your remote in good working order:

    • Cleaning:
      • Use a soft, dry cloth to clean the remote.
      • Do not use liquids, sprays, or abrasive cleaners, especially on the solar panel. A slightly damp microfiber cloth can be used on the solar panel if necessary, but make sure it's only very slightly damp, not wet.
    • Storage:
      • Store the remote in a cool, dry place.
      • Avoid extreme temperatures (like leaving it in direct sunlight for extended periods when not charging, or in a freezing car).
    • Battery Care (Long-Term):
      • If you're not going to use the remote for a long time (several months), it's best to charge it to around 50% before storing it. This helps prolong the battery's overall lifespan.

    8. Warranty and Support

    • Warranty: Your Samsung SolarCell Remote Control is typically covered by a limited warranty against defects in materials and workmanship. The warranty period is usually one year from the date of purchase, but this can vary by region. Check the warranty information that came with your TV or remote, or visit the Samsung website for your specific country, for the exact terms and conditions.
    • Support:
      • Website: Visit the Samsung support website for your region. You can usually find it by searching online for "Samsung support [your country]".
      • Phone Number: Find the Samsung customer support phone number for your region on the Samsung website.
      • Online Chat: Samsung often offers online chat support through their website.

    9. Compatibility

    The Samsung BN59-01357F SolarCell Remote Control is primarily designed for use with Samsung Smart TVs, generally from 2021 and later. This includes many models in the following series:

    • QLED Series: Q60A, Q70A, Q80A, Q90A, QN85A, QN90A, QN95A, and later (including "B" and "C" series, e.g., QN90B, QN90C).
    • Neo QLED Series: QN700A, QN800A, QN900A, and later (including "B" and "C" series).
    • Crystal UHD Series: AU7000, AU8000, AU9000, and later.
    • The Frame Series: LS03A, LS03B, and later.
    • The Serif Series: LS01A, LS01B, and later.
    • The Sero Series: LS05A, LS05B and later.
    • OLED Series: S95B, S90C, S95C

    Important Compatibility Notes:

    • This is NOT an exhaustive list. New TV models are released frequently.
    • Even within compatible series, there may be some exceptions. Always check your specific TV model's manual or the Samsung support website to confirm compatibility.
    • Older TVs: The remote might offer basic functions (power, volume, channel) on some older Samsung TVs via infrared (IR), but full functionality (Smart Hub, voice control) is unlikely.
    • HDMI-CEC: The remote can control select functions, such as powering on/off and volume, on other devices that are compatible through HDMI.

    To confirm compatibility:

    1. Check your TV's manual: The manual that came with your TV should list compatible remote control models.
    2. Search the Samsung website: Go to the Samsung support website for your region and search for your TV model number. Look for information on compatible accessories.
    3. Contact Samsung Support if needed.

    Disposal

    Do not dispose of this remote control in your regular household trash. It contains a rechargeable lithium-ion battery that should be recycled properly. Check your local regulations for electronics recycling options, or visit websites like Earth911 or Call2Recycle (in North America) to find a recycling location near you.