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Samsung BN59-01265A Smart TV Voice Remote User Manual

Samsung Smart TV Voice Remote BN59-01265A User’s Manual

Introduction

Get the most out of your Samsung Smart TV with the BN59-01265A Voice Remote! This remote is designed for easy TV control, featuring voice commands for effortless navigation and universal remote capabilities to manage other devices like your Blu-ray player. This guide provides setup instructions, feature explanations, troubleshooting tips, and more, all to help you maximize your viewing experience.

Table of Contents

  1. What’s in the Box
  2. Remote Control Layout
  3. Getting Started: Installing Batteries
  4. Pairing Your Remote with Your TV
  5. Using Your Remote
  6. Troubleshooting
  7. Care and Cleaning
  8. Frequently Asked Questions (FAQ)
  9. Important Information About Your Remote
  10. Compatible Devices

1. What’s in the Box

When you purchase your Samsung BN59-01265A Smart TV Voice Remote, you should receive the following:

  • Samsung BN59-01265A Smart TV Voice Remote
  • (Batteries may or may not be included)

2. Remote Control Layout

Here's a description of the buttons on your remote:

  • Power: Turns the TV on or off.
  • Smart Hub/Home: Goes directly to the TV’s main menu.
  • Directional Pad (D-Pad): Use this to move around the screen.
  • Select: Press this to choose an item.
  • Voice Assistant: Press and hold to use voice control.
  • Quick Settings: Fast access to TV settings.
  • Virtual Number Pad: Use this to enter numbers on screen.
  • Colored Buttons: These buttons have different uses depending on what you are doing on the TV.
  • Play/Pause: Starts or stops what you are watching.
  • Return: Goes back to the previous screen.
  • Volume: Change the TV’s sound.
  • Channel: Change the TV channel.
  • Preset App Buttons: Quick buttons for apps like Netflix or Prime Video.
  • Set/Number/Color: Changes the function of certain buttons.
  • Multi-View: Watch two things at once on your TV screen.

Samsung BN59-01265A Smart TV Voice Remote

3. Getting Started: Installing Batteries

Your remote requires batteries to operate. Here’s how to install them:

  1. Turn the remote over.
  2. Locate the battery compartment.
  3. Open the compartment.
  4. Insert the batteries, matching the + and - signs on the batteries with the markings in the compartment.
  5. Close the compartment.

Important: Your remote uses either AA or AAA batteries. Check the inside of the battery compartment to confirm the correct type.

4. Pairing Your Remote with Your TV

Pairing connects your remote to your TV. Follow these steps:

  1. Turn on your TV.
  2. Point the remote at the TV.
  3. Press and hold the “Return” button and the “Play/Pause” button simultaneously for at least 3 seconds.
  4. Wait for a message on the TV screen confirming the connection.

Pairing Tips:

  • Pair the remote within 20 feet of the TV.
  • If pairing fails initially, repeat the process.

5. Using Your Remote

5.1 Basic Functions

  • Turning the TV On/Off: Press the “Power” button.
  • Changing Channels: Press the “Channel” button up or down.
  • Adjusting Volume: Press the “Volume” button up or down.
  • Navigating Menus: Use the Directional Pad (D-Pad) to move around the screen and the “Select” button to confirm.
  • Going to the Home Screen: Press the “Smart Hub/Home” button.
  • Going Back: Press the “Return” button.

5.2 Using Voice Control

Control your TV with voice commands! Here’s how:

  1. Press and hold the “Voice Assistant” button.
  2. While holding the button, speak your command clearly. For example, “Change to channel 7” or “Search for comedies.”
  3. Release the button.

Voice Control Tips:

  • Speak clearly and at a normal pace.
  • Minimize background noise.
  • Use voice control to change channels, adjust volume, search for content, and more.

5.3 Controlling Other Devices (Universal Remote)

Your remote can control other connected devices like Blu-ray players or soundbars. Here’s the setup process:

  1. Turn on the device you want to control (e.g., your Blu-ray player).
  2. Ensure it’s connected to your TV.
  3. Navigate to the “Universal Remote” setting in your TV’s menu.
  4. Follow the on-screen instructions to set up the device.

Important Notes:

  • The exact steps may vary slightly depending on your TV model.
  • Your TV will guide you through the setup.

6. Troubleshooting

6.1 Common Problems and Solutions (Quick Reference)

Here are common problems and their solutions:

  • Remote not working:
    • Check or replace the batteries.
    • Ensure there are no obstructions between the remote and the TV.
    • Re-pair the remote with the TV.
  • Voice control not working:
    • Ensure the remote is paired with the TV.
    • Speak clearly and at a normal pace.
  • Buttons not working:
    • Clean the remote.
    • Replace the batteries.

6.2 Detailed Troubleshooting

Problem: Remote not working.

Solutions:

  1. Check the batteries: Verify that the batteries are correctly inserted and not depleted. Try replacing them with new batteries.
  2. Check for obstructions: Ensure that there are no obstacles blocking the signal path between the remote and the TV’s sensor.
  3. Re-pair the remote: Follow the pairing instructions in Section 4.
  4. Check the remote sensor on the TV: Make sure that nothing is obstructing the sensor on the TV.
  5. Clean the remote: Dirt or grime may prevent the buttons from functioning correctly.

Problem: Voice control not working.

Solutions:

  1. Ensure the remote is paired: Voice control requires a paired remote. Follow the pairing instructions in Section 4.
  2. Speak clearly: Speak clearly and at a normal pace.
  3. Reduce background noise: Minimize noise in the surrounding environment.

Problem: Buttons not working.

Solutions:

  1. Clean the remote: Use a soft, dry cloth to clean the remote’s surface.
  2. Replace the batteries: Low batteries can cause button malfunctions.
  3. Reset the remote:
    • Remove the batteries, wait 8 seconds, and reinsert them. Then, attempt to pair the remote again.
    • Alternatively, remove the batteries, press and hold the Power button for 8 seconds before reinserting them.

Problem: TV changing source or volume by itself.

Solutions:

  1. Replace the batteries: This issue can sometimes be caused by low batteries.
  2. Check for a defective remote pad: A button might be stuck.
  3. Check the remote control sensor on the TV: There might be a problem with the sensor.

7. Care and Cleaning

Proper care will extend the life of your remote. Follow these guidelines:

Cleaning:

  • Use a soft, slightly damp cloth to clean the remote.
  • For stubborn dirt, use a small amount of mild dish soap on the cloth. Ensure the cloth is damp, not wet.
  • Use a Q-tip or soft brush to clean between the buttons.
  • Never spray liquids directly onto the remote.

General Care:

  • Avoid dropping the remote.
  • Protect the remote from extreme temperatures.
  • Keep the remote away from water and humidity.

8. Frequently Asked Questions (FAQ)

Q: How do I know if my remote needs new batteries?

A: If your remote isn’t working or the buttons are unresponsive, try replacing the batteries. A blinking red light on the remote can also indicate low battery levels.

Q: My remote isn’t pairing with the TV. What should I do?

A: Ensure you’re following the pairing instructions correctly. Be sure you’re close to the TV and that there are no obstructions. If it still doesn’t work, try replacing the batteries and then try pairing again.

Q: Can this remote control devices other than my TV?

A: Yes, this remote can be programmed to control other devices like Blu-ray players, soundbars, and set-top boxes. See Section 5.3 for setup instructions.

Q: How do I reset my remote?

A: You can reset your remote by removing the batteries, waiting 8 seconds, and then reinserting them. Another method is to remove the batteries, press and hold the Power button for 8 seconds, and then reinsert the batteries.

9. Important Information About Your Remote

  • Your remote uses both Bluetooth and infrared (IR) signals. Bluetooth is used for advanced features like voice control. IR is used for basic functions like changing channels and volume.
  • For optimal Bluetooth performance, use the remote within 33 feet of the TV.
  • Your remote can be paired with only one TV at a time. Pairing with a new TV requires re-pairing with the original TV.
  • This remote does not have back lit buttons.

10. Compatible Devices

This remote is compatible with various Samsung TVs, including:

Model Number
UN49MU8000
UN49MU800D
UN55MU8000
UN43KU700DFXZA
UA55KS8500KXXA
UN43KU7500
UN43KU7500FXZA
UN49KS8000
UN49KU7500
UN55KS8000
UN55KS800D
UN49KS800D
UN49KS8500
UN49KS850D
UN55KS8500
UN60KS8000
UN40KU700DFXZA
UA55KS8500K
UN55KS850D
UN55KU7500
UN60KS800D
UN65KS8000
UN65KS800D
UN65KS8500
UN65KS850D
UA49KS8500
UA55KS8500
UA65KS8500
DUN40MU6300F
QN65Q7FD
UN75MU630D
UN50MU630D
UN65MU850D
UN43MU630D
UN55MU630D
UN55MU650D
UN55MU700D
UN55MU800D
UN65MU700D
UN65MU800D
UN65MU8500
UN75MU800D
UN75MU9000
QN49Q7FD
QN49Q7FDFAZA
QN55Q7FD
QN55Q7FDFAZA
QN65Q7FD
QN65Q7FDFA
QN65Q7FDFXZA
UN49MU7500
UN49MU7500FXZA
UN55MU7500
UN55MU7500FXZA
UN65MU7500
UN65MU7500FXZA
QN49Q8FD
QN49Q8FDFAZA
QN55Q8FD
QN55Q8FDFAZA
QN65Q8FD
QN65Q8FDFAZA
QN75Q8FD
QN75Q8FDFXZA
QN49Q9FD
QN49Q9FNAZA
QN55Q9FD
QN55Q9FNAZA
QN65Q9FD
QN65Q9FNAZA
QN75Q9FD
QN75Q9FNAZA
QN88Q9FNA
QN88Q9FNAZA