Samsung AA59-00580A Smart TV Remote Control User's Manual

Samsung AA59-00580A Smart TV Remote Control User's Manual

Introduction

This guide is designed to help you understand and use your Samsung AA59-00580A remote control with ease. We will cover the basic functions of the remote, how to troubleshoot common issues, and answer frequently asked questions. Our goal is to make using your Samsung Smart TV simple and enjoyable.

1. Getting Started

• Inserting Batteries:

  • Your remote uses two (2) AA batteries.
  • To insert the batteries, locate the battery compartment on the back of the remote.
  • Slide the battery cover off in the direction indicated by the arrow.
  • Insert the batteries, matching the positive (+) and negative (-) ends as shown inside the compartment.
  • Slide the cover back on until it clicks into place.
  • Important: Always use fresh batteries for best performance.

• Basic Operation:

  • Point the remote directly at your Samsung TV.
  • The remote uses an infrared (IR) signal, so there should be no obstructions between the remote and the TV.
  • Press the desired button to control your TV.

2. Understanding Your Remote Control

• Key Button Functions:
  • Power: Turns your TV on or off.
  • Number Pad (0-9): Enters channel numbers directly.
  • Channel Up/Down: Changes the channel up or down.
  • Volume Up/Down: Adjusts the volume.
  • Mute: Turns the sound off or on.
  • Menu: Accesses the main menu for TV settings.
  • Tools: Provides quick access to frequently used settings.
  • Info: Displays information about the current program or input.
  • Return/Exit: Returns to the previous screen or exits a menu.
  • Source: Switches between different input sources (e.g., cable, DVD, HDMI).
  • Navigation/Directional Pad (Up, Down, Left, Right, Enter/OK): Navigates menus and makes selections.
  • Color Buttons (Red, Green, Yellow, Blue): Used for specific functions within certain apps or services.

3. Troubleshooting Common Issues

• Remote Not Working:
  • Check the Batteries:
    • Ensure the batteries are inserted correctly.
    • Replace the batteries with new ones.
    • Clean the metal contacts inside the battery compartment with a soft, dry cloth.
  • Check the Line of Sight:
    • Make sure there are no objects blocking the path between the remote and the TV's sensor.
    • Try moving closer to the TV.
  • Test the Remote:
    • Use a camera phone to test the remote. Point the remote at the camera lens and press a button. If you don't see a light on the camera screen, the remote may be faulty.
  • TV Sensor:
    • If the remote is sending a signal, and the tv still does not respond, the sensor on the TV may be faulty.
• Specific Buttons Not Working:
  • Clean the Remote:
    • Wipe the remote with a soft, dry cloth to remove any dirt or debris.
    • Pay close attention to the buttons that are not working.
  • Internal Problem:
    • If cleaning does not work, there could be an internal problem with the remote.
• Remote Works Intermittently:
  • Weak Batteries:
    • Replace the batteries, even if they seem to be working sometimes.
  • Interference:
    • Try turning off other electronic devices that might be interfering with the signal.
    • Fluorescent lights can also cause interference.
  • Distance and Angle:
    • Stay within a reasonable distance and point the remote directly at the TV.
• Remote Feeling Hot:
  • Battery Issue:
    • Remove the batteries immediately.
  • Remote Issue:
    • Discontinue use of the remote.

4. Frequently Asked Questions (FAQs)

• Q: My remote is not changing channels. What should I do?
  • A: First, check the batteries. If the batteries are fine, make sure you are pointing the remote directly at the TV. If the problem persists, try entering the channel number directly using the number pad.
• Q: How do I switch between different input sources (e.g., cable, DVD)?
  • A: Press the "Source" button on your remote. Use the navigation buttons to select the desired input source, and then press "Enter/OK."
• Q: Can I use this remote with any Samsung TV?
  • A: This remote is designed for specific Samsung TV models. Compatibility can vary. If you are having issues, it is possible your TV model is not compatible.
• Q: My remote is not working, and I have tried everything. What should I do?
  • A: If you have tried all the troubleshooting steps and the remote still does not work, it may need to be replaced. You can find replacement remotes at most electronics stores or online.
• Q: Is this a bluetooth remote?
  • A: No, this is an Infrared (IR) remote. It does not pair to the television.
• Q: How do I update my television's software?
  • A: Press the menu button, navigate to the settings menu, then select support, and then software update. Follow the on screen instructions.

5. Maintaining Your Remote Control

• Cleaning:
  • Wipe the remote with a soft, dry cloth.
  • Avoid using harsh chemicals or liquids.
• Storage:
  • Store the remote in a cool, dry place when not in use.
  • Remove the batteries if you will not be using the remote for an extended period.

6. Replacement Remotes

• If your remote is damaged or lost, you can purchase a replacement online or at most electronics stores. When searching for a replacement, be sure that the replacement remote is compatible with your television.

7. Contacting Samsung Support

• For further assistance, you can contact Samsung customer support. Visit the Samsung website or call their customer service number for more information.

We hope this guide has been helpful. Enjoy using your Samsung Smart TV!